Technical Support & Training

Expert assistance and comprehensive training programs

Comprehensive Support Services

Advance Technologies In Home Inc. provides comprehensive technical support and training to ensure your medical equipment operates at peak performance. Our team of experienced technicians and trainers are available to assist with installation, troubleshooting, maintenance, and staff training.

We offer flexible support options tailored to your facility's needs, from on-demand assistance to comprehensive service agreements.

Support Team

Support Services

Installation & Setup

  • ✓ Equipment installation
  • ✓ System configuration
  • ✓ Integration support
  • ✓ Calibration services

Troubleshooting & Repair

  • ✓ Remote diagnostics
  • ✓ On-site repair
  • ✓ Parts replacement
  • ✓ Emergency support

Preventive Maintenance

  • ✓ Scheduled maintenance
  • ✓ Performance monitoring
  • ✓ Compliance audits
  • ✓ Documentation
Training

Training Programs

We offer comprehensive training programs to ensure your staff can effectively operate and maintain all medical equipment. Our training can be delivered on-site or remotely, tailored to your facility's schedule and learning needs.

Training Options:

  • ✓ Operator training
  • ✓ Maintenance training
  • ✓ Safety protocols
  • ✓ Certification programs

Support Availability

Phone Support

Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 9:00 AM - 2:00 PM EST
Emergency: 24/7

+1 (716) 641-6582 ext. 102

Email Support

Response Time: 24 hours
Technical Issues: support@advancedathome.com
Training Requests: training@advancedathome.com

On-Site Service

Available: By appointment
Coverage: 50+ states
Response: 24-48 hours

Need Technical Support?

Contact our technical support team for immediate assistance.

Request Support